Get All the Answers to Your Questions

  • How do I deposit funds into my Investro trading account?
    Investro offers a simple and hassle-free deposit process. To deposit trading capital into your account, simply log into your trading account and click on the “My Account” section. Navigate to the “Deposit Funds” button and click on it. From here, you can select your preferred deposit option from a variety of choices. Select your preferred method and complete the deposit form. Once you are done, simply click the “Deposit” button. Once your deposit is approved and confirmed, the funds will appear in your trading account and you can instantly start trading.
    Please Note: During the registration process, the base currency you select cannot be changed at a later stage. Also, Investro does not charge deposit fees yet your financial institution may levy its own fees for transactions so please check this directly with them.
  • What is the minimum initial deposit requirement?
    At Investro, the minimum deposit required to start trading is $ / € / £250.
  • What are the trading hours of the platform?
    When the global financial markets are open, the Investro platform is available for trading. This is usually 24 hours per day, five days per week. The trading hours begin on Sunday at 22:00 GMT and continue until Friday at 20:00 GMT.
  • Does Investro charge any commissions or fees?
    No, Investro does not charge any fees or commissions.
  • How does the Investro customer support operate?
    The Investro customer support team is responsive and professional and is available 24 hours per day, five days a week. For your convenience, multi-lingual support is also available. Please feel free to contact our customer support team via email, telephone or live chat.
  • How do I withdraw my profits and funds?
    The withdrawal process at Investro is quick, simple and hassle-free. To withdraw your funds, simply log into your Investro account and navigate to the “Withdraw” option. Complete the withdrawal form and submit. Once your withdrawal request has been processed and approved, the funds will be sent via the same transaction method you used to deposit the funds into your account. Please note that Investro does not charge any fees to withdraw funds, however, your financial institution may charge its own transaction fees so please check this directly with them.
    Please also be aware of the following:
    • There are margin requirements to maintain open positions
    • Due to the applicable laws and regulations, Investro is only able to transfer funds to an account that matches your full name
    • Any additional documentation and information may be requested in certain cases for withdrawal requests
  • How do you register for an Investro trading account?
    Becoming a part of the Investro trading family is easy to do. On the homepage of our site, navigate to the top of the page, where you will locate the “Login/Sign Up” button. Click on the “Sign Up” option and complete the required information on the registration form. To verify your trading account, you will also be required to send identifying documents as well as proof of residence. Once this documentation is approved, your Investro trading account will be activated. You can then make your first deposit so that you can start trading the markets with Investro.
  • What trading assets are available on the Investro platform?
    At Investro, you will have access to a large selection of tradable asset classes, including stocks, forex, indices, commodities and cryptocurrencies. With hundreds of assets to choose from, you can diversify your trading portfolio with ease.
  • Are my funds secure with Investro?
    At Investro, the security of your funds is a top priority for us. As a result, we utilize the latest encryption and security protocols to ensure your funds and personal information remain safe. In addition, client funds are kept separate from our operational funds and are held with top-tier banks.
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