Deposits and Withdrawals

Secure Payment Options at Your Fingertips

Deposits

Markets.fm platform provides withdrawal and deposit processes that are streamlined and free of hassle. Additionally, we offer our users various secure and safe methods for depositing and withdrawing funds.

With Markets.fm trading platform, you can sleep well knowing that your invested funds are safe and secure. We have put strong security technology in place in order to ensure your personal and financial data are always protected.

Also, in the case of you running into issues or if you have questions, you can count on our customer support staff to be professional and eager to find solutions. Customer support can be contacted via telephone, email, or live chat.

We Make You Better By Taking You Higher

How Do You Make a Deposit with Investro?

You can deposit funds with Investro in 4 easy steps:

Log into your Investro trading account. Click here to gain access.

Navigate to the “Deposit” button located on the page and click on it.

Select your preferred payment method and complete the required details.

Once the transaction is confirmed, the funds will be transferred into your account.

Credit and Debit Cards

For deposits, Investro accepts most major credit and debit cards. This includes VISA, MasterCard and Maestro. Our deposit process is quick, easy and hassle-free and within minutes, you will be able to deposit funds into your Investro trading account.

Deposit Method	Currency	Deposit Funds
Visa	Euro	Deposit
Visa Electron	Euro	Deposit
Mastercard	Euro	Deposit
Maestro	Euro	Deposit

eWallets

eWallets are a popular, quick and safe way to make all types of transactions. For your convenience, Investro offers a choice of eWallet options to deposit with. When you deposit using the eWallet option, your funds are instantly transferred into your trading account. In this way, you can quickly start trading the financial markets.

International Bank Transfer/ Wire Transfer

With Investro, you also have the option to use a wire transfer or international bank transfer to fund your trading account. While these options are not instant and as fast as credit and debit card transfers, Investro caters to all of our traders’ needs. Please be advised that by making a deposit using this payment option, it could take up to 7 business days for your capital to reflect in your trading account.

Local Bank Transfer

Local Bank Transfer Local bank transfer is also an option at Investro and you can deposit your trading funds into your account using this payment option. This may be a preferred payment option as it is often faster than international bank transfers and wire transfers. It will only take a few days to complete a local bank transfer transaction and for the funds to reflect in your Investro trading account.

The selection of local banking options is displayed on our trading platform’s interface. To check if your country or region is listed, simply select the “Deposit” button.

Withdrawal Tab

Withdrawing funds from your Investro trading account is a straightforward process. To ensure you have a seamless experience, we offer a choice of secure and user-friendly banking methods. Investro has implemented the necessary security technology and protocols to give you complete peace of mind that your funds and personal data are always safe. From registering for a trading account, opening trades, to making deposits and withdrawals, every element of your trading experience will be safe, seamless and secure.

How Do You Make a Withdrawal with Investro?

To complete the withdrawal of your funds and profits from your Investro trading account, simply follow these 3 simple and hassle-free steps.

1. Start the withdrawal process by completing the withdrawal request form here.

2. Provide the required details on the withdrawal form and send it to support@Investro.fm

3. Once your withdrawal form is processed and approved, the funds will be transferred to you.

Please be advised that it can take up to 3 business days for our team to process your withdrawal request form once you have submitted it. The withdrawn funds will be credited to the same payment method used to deposit your trading funds. Also, depending on the withdrawal method, it can take an additional 7 days before the funds reflect in your account. Please note that Investro does not charge any fees, however, your financial institution may charge fees so we recommend you contact them directly for this information.

Security and Account Verification

At Investro, the security and safety of our account holders is our top priority. As a result, to protect you and ourselves from fraudulent activities and to comply with international, anti-money laundering (AML) regulations, Investro has put in place top security measures. To meet our security and regulatory requirements, our traders will be required to complete a verification process.

In order to complete the verification process and to start trading, you will be required to provide personal identification and information which you can submit online.

To complete the verification process, you will need to submit the following:

Proof of Identification (POI)
Proof of Residence (POR)

To upload the required documentation through our platform interface, simply click on “Upload Documents Page”.

The process is seamless and straightforward, however, if you have any questions or require assistance, please feel free to contact our professional customer service team. They can be contacted using the Live Chat feature, via telephone or you can send an email to support@Investro.fm

Proof of Identification (POI) Documentation

To complete the POI verification process, you will be required to provide a government-issued form of identification. Please send Investro a clear scan or digital photograph of your documentation. The following documents qualify as acceptable for POI:

Proof of Identification (POI)
Proof of Residence (POR)
Passport

The document you send as POI must reflect a clear photograph of yourself and it should also legibly display your full name as well as the expiration date and date of issuance of the ID document.

Proof of Residence (POR) Documentation

As part of the verification process, you will also have to provide proof of residence documentation which will verify your place of residence. The document you submit cannot be older than 3 months. In addition, the information that appears on your POR document must match the information you submitted when you registered your Investro account. On the document you send to Investro, please ensure that your full name and full address of residence are legibly displayed. The following documents qualify as acceptable for POR:

Proof of Identification (POI)
Proof of Residence (POR)
Passport

The document you send as POI must reflect a clear photograph of yourself and it should also legibly display your full name as well as the expiration date and date of issuance of the ID document.

Bank Transfer - Proof of Payment

When you request a withdrawal, Investro will only process the request through the same payment method used originally to make a deposit. If you deposited funds via a bank transfer, you will be required to provide a screenshot or image that clearly reflects the original deposit transaction into your Investro account.